Frequently Asked Questions

GPS

  • Q: How Do I use Spoken Street names on my GPS?

    To change voices load up the Navigation software => Settings => Regional.
    Then choose the voice that you prefer. Make sure it says "TTS" and you can use Spoken Street Names

  • Q: It is difficult to press buttons on the Ezinav. How Do I properly calibrate the screen?

    To Do this please turn the GPS on and from the Main Menu go to System.
    Then Go to System Info and Press Calibration.

    Follow the steps and the screen will be recalibrated.

  • Q: My Ezinav G3 doesn't have sound anymore! What do I do?

    You may have accidentally muted the sound by turning on the FM Transmitter option in the GPS. Please ensure the FM Transmitter is off and you should have sound working again.

  • Q: My Ezinav GPS does not turn on. What do I do?

    Please connect the GPS to the Home Charger.
    Then press the reset button using the Stylus Provided.
    The GPS should now turn on.

  • Q: My Kogan EZINAV displays a fatal error when changing the time zone.

    Please go to Navigation=> Menu=> Settings => Regional => Time and Time Zone and make sure both the boxes are ticked. Do not change the time zone manually. The GPS will change it automatically when it gets a signal.

  • Q: My Kogan EZINAV does not pick up a signal

    Please go to Settings => GPS and make sure that GPS Enabled box is unticked.
    Click on the Autodetect button located on the right hand bottom corner.
    Once it is connected your GPS will receive the GPS signal in 3-4 minutes

  • Q: Nothing happens when I press the Navigation Button on the GPS.

    It is possible that the files on the SD Card have been corrupted. Please report the file contents to support@kogan.com.au

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