Frequently Asked Questions

General Information

  • Q: How can I be updated on information about your latest products?

    We are always looking to expand our product range and are constantly releasing newer and more exciting products! Join the Kogan Community to be the first to hear about exciting new releases and special offers or follow us on Facebook here.

  • Q: I love your business model and prices! Do you sell any other products other than the latest technology?

    Not through the Kogan website. However, we buy all our furniture from Milan Direct (www.milandirect.com.au), they have a similar business model and great prices! Milan Direct has also recently launched in the UK (www.milandirect.co.uk)

  • Q: I plan to install a Television in my Caravan and I was wondering whether Kogan Televisions can run on 12V?

    Our smaller Televisions (16”to 22”) can run on 12V with the use of a 12V adapter. You can view all of our 12V compatible TVs and purchase an adapter from our website:
    http://www.kogan.com.au/shop/category/-16-22-lcd-tv/

  • Q: I would like to read a review of your products before I buy, is this possible?

    Reviews of our products can be read on our website. Simply click on the product you are interested in and customer reviews can be found on the right side of the screen.
    We also have numerous links to independent reviews and articles on our website here: http://www.kogan.com.au/media-news/

    You can also see Reviews by Major News Organisations for all our products here:
    http://www.kogan.com.au/review/

  • Q: I would like to view the Kogan range of Products - do you have a showroom or store?

    Kogan Technologies is an internet business and for that reason we do not have a showroom or a store to view our products.  By eliminating these overheads we are able offer prices far lower than traditional retailers.

  • Q: What is the best way to contact Kogan Technologies?

    As we are an online business, the best way to contact us is through email.
    If you have a sales inquiry please email sales@kogan.com.au
    If you have a support inquiry please email support@kogan.com.au
    A list of our full contact details are listed on our website:
    http://www.kogan.com.au/contact/

  • Q: Where are you based?

    Kogan is an online business based in Melbourne, Australia.

    We have a number of offices around the World. Please contact us if you need our physical address

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