contact us - Kogan

Contact Information

If you have any questions or suggestions, we would love to hear from you.
For the fastest response please send us an email - We will usually get back to you within a few hours!

Sales

Email: sales@kogan.com.au

Or, chat live to our sales team by clicking the chatbox below

Operating Hours Nationally: Monday to Friday, 9am to 5pm AEST

Corporate Sales

Phone: +61 3 8677 2272

ABN: 53 152 570 351

Media Contact

Email: media@kogan.com.au

Support 

Email: support@kogan.com.au  

Or, chat live to our support team by clicking the above chatbox 

Follow Kogan with daily updates on Facebook and Twitter

Terms and Conditions

7 Day Money Back Guarantee

Kogan Standard and Extended Warranty Terms

Website Terms and Conditions

Complaints

If you have a complaint, please let us know. We welcome your feedback as an opportunity to improve our business and customer service.

You can make a complaint by:

a) email — support@kogan.com.au  ;

b) telephone — 1300 304 292; or

c) online chat through our website — see above.

When making a complaint, please let us know the following information:

• Your Name and Email Address
• A Brief description of the Issue
• Order Number, the Product and Serial Number if applicable
• Date of Purchase

We will respect our customers’ privacy in relation to any personal information given to us.